1. General Provisions
This Privacy Policy explains how Gold Card Taiwan (the "Service", "we", "us") collects, uses, and protects information provided by users of the website goldcard-taiwan.com. By using this website, you agree to the practices described in this Policy.
2. Information We Collect
When you use our website or submit a contact form, we may collect the following information:
- Name
- Email address
- Messenger handle (WhatsApp, LinkedIn — optional)
- Any information you provide voluntarily in the comment field
We also collect standard technical data automatically, including IP address, browser type, and pages visited, via Google Analytics.
3. How We Use Your Information
We use the information collected solely for the following purposes:
- To respond to your enquiry and provide consultation on the Taiwan Gold Card program
- To assess your eligibility and recommend an application category
- To communicate with you about your case
- To improve the website and our services
We do not use your information for automated decision-making or profiling.
4. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. Your data is stored securely and accessed only by authorised personnel involved in processing your enquiry.
5. Sharing with Third Parties
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your information may only be disclosed in the following circumstances:
- With your explicit consent
- When required by applicable law or regulatory authority
6. Cookies and Analytics
This website uses cookies and Google Analytics to understand how visitors interact with our content. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, though some features of the website may not function correctly as a result.
Google Analytics collects anonymised usage data. For more information, see Google's Privacy Policy.
7. Your Rights
Regardless of your country of residence, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to processing of your data
To exercise any of these rights, please contact us at the address below.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. If you request deletion, we will remove your data within a reasonable timeframe.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with an updated date. We encourage you to review this page periodically.
10. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: mail@goldcard-taiwan.com